Police
Replacing paper duty registers across a multi-unit police workforce
Duty rosters, attendance, and circulars were managed across disconnected paper registers per unit.
The Problem
Each unit maintained its own paper duty register and attendance log, making cross-unit visibility and leave reconciliation a manual, error-prone monthly exercise.
Challenges
The Solution
SmartHQ was deployed with mobile app access for field staff, centralizing attendance, duty rosters, leave management, and circular distribution into one system with role-based visibility for commanding officers.
Technology Stack
Benefits
ROI
Administrative time spent reconciling attendance and leave dropped substantially within the first quarter.
Client Outcome
Rolled out as the standard workforce system across additional units following the initial deployment.
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